Meanwhile, I cannot get paid through my employer (no checking account), and have to spend time chasing down Wells Fargo's (continued) errors, with zero accountability on their part. So, basically I have to abandon my job for the next number of days to "find" my money and get it back. I received nothing, and they have all of my current contact information. I was told I should have received 3 letters before the accounts were closed. They gave me no explanation for why the accounts were closed, they sent me no notification of any needed documents, and, in effect, have stolen over $20K from me. 2 hours and 5 phone calls later, I am told that my case was escalated to the Case Management Executive Office, and it may be until August 26 when I receive my money. As I carry a mid-five figures balance in the account, I logged on immediately to find that both accounts were closed and zeroed out, with a "closed to to CIP" explanation. I actually visited this branch to close my accounts, not because I had any. On August 12, 2020, I received notification that both of my business checking accounts had reached a zero balance. Wells Fargo Bank is located at: 301 E 17th St, Costa Mesa, CA 92627, USA. I received no further communications of any kind regarding this account. I just got notified by Coinbase a buy was cancelled because my account at Wells Fargo. I was assured that everything was complete. That makes 2 banks closing my accounts due to activity with Coinbase. I called again to confirm they didn't need anything from me.
Finally, on June 1, my new account was opened. I would then call their number, wait an hour on the phone, and was repeatedly assured they needed no further documentation, (or I had to submit it again because they didn't receive it). Each time I submitted the requested documentation, I would get an encrypted email from Wells Fargo stating they needed MORE information. It took me nearly a month to do this, emailing back and forth documentation to verify business information Wells Fargo already had on file. In May, 2020 I requested to open a second small business checking account from Wells Fargo.
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